Question 1

Is the diagnosis really free?

Accepted Answer

Yes. Every vehicle receives a complimentary professional diagnostic assessment. There is no obligation to proceed with any recommended work after receiving your diagnosis report.

Question 2

How long does an overhaul take?

Accepted Answer

A typical gearbox overhaul takes 3 to 5 working days, depending on the vehicle model and the extent of work required. We will provide a time estimate after diagnosis.

Question 3

What warranty do you offer?

Accepted Answer

All overhaul work carries a warranty of up to 6 months or 10,000 km (whichever comes first). Servicing work is covered for 3 months or 5,000 km. Specific warranty terms are confirmed at the time of quotation.

Question 4

Do you use original parts?

Accepted Answer

We exclusively use original manufacturer parts and OEM-specification components. We do not compromise on component quality.

Question 5

Can I claim insurance for gearbox repair?

Accepted Answer

This depends on your insurance policy and the nature of the issue. We can provide the documentation needed for you to submit a claim to your insurance provider.

Question 6

Do you offer payment plans?

Accepted Answer

Please contact us to discuss payment arrangements. We aim to be accommodating while maintaining transparency in all financial matters.

Question 7

What car brands do you work on?

Accepted Answer

We service CVT and automatic transmissions across all major brands commonly found in Malaysia — including Perodua, Proton, Honda, Toyota, Nissan, Mazda, Ford, and more.

Question 8

What is the cost of gearbox repair in Malaysia?

Accepted Answer

Transmission servicing starts from RM 150. A full gearbox overhaul (AT or CVT) starts from RM 2,500 depending on the vehicle model and extent of damage. We provide a detailed written quote after a free diagnostic assessment — no hidden costs, no surprise additions.

Question 9

Which car models do you specialise in?

Accepted Answer

We regularly service Perodua (Myvi, Axia, Bezza, Aruz), Proton (Saga, X50, X70, Iriz), Honda (City, Civic, Jazz, CR-V), Toyota (Vios, Alphard, Camry, RAV4), Nissan (X-Trail, Almera, Serena), and many more. Both CVT and automatic transmissions across Japanese, Korean, and European brands.

Question 10

How do I know if my gearbox needs repair?

Accepted Answer

Common warning signs include: jerking or hesitation when changing gears, slipping gears, the car not moving despite the engine running, a burning smell from under the bonnet, unusual noises in drive or reverse, or the check engine light appearing. If you notice any of these, bring your vehicle in for a free diagnosis before the issue worsens.

Question 11

Do you offer door-to-door inspection?

Accepted Answer

Yes. Our door-to-door service covers the full Klang Valley area. A technician visits your home or office to carry out a complete professional diagnostic assessment on-site — free of charge. If you decide to proceed with repairs, we collect your vehicle, complete all work at our workshop, and deliver it back to your door. WhatsApp us to book an appointment.

Question 12

Are there extra charges for door-to-door pick-up and delivery?

Accepted Answer

No. If you proceed with a repair after our on-site diagnosis, we collect and return your vehicle at no additional cost. Pick-up and delivery is included as part of the repair — our way of making professional gearbox care as convenient as possible.

Question 13

Do you serve customers outside Shah Alam?

Accepted Answer

Yes. While our workshop is located in Shah Alam, we regularly serve customers from across the Klang Valley — including Subang Jaya, Petaling Jaya, Klang, Puchong, Cyberjaya, and Kuala Lumpur. Many customers reach out via WhatsApp first for a consultation before visiting.

Common questions, clear answers.